Mumbai: A glitch at Groww, India’s largest brokerage, prevented clients from withdrawing their funds from their accounts during equity market trading on Friday. Some users took to social media, claiming they were also unable to deposit money into the account.
In response to an email query, a Groww spokesperson said the issue was caused by an “incident” at its cloud service provider, Google Cloud Platform. “We experienced a temporary disruption that prevented a very small fraction of our customers from making withdrawals. However, the incident was promptly resolved, and customers were able to withdraw their funds before market close,” the spokesperson said. An email sent to Google went unanswered till the time of going to print.
